Kala Communications Privacy Policy
Kala Communications operates this online platform and is committed to protecting the privacy of individuals who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the service, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the service, the choices you make, and the products and features you use. This may include:
Personal Identifiers: Such as your name, email address, phone number, and postal address.
Professional Information: Details about your artistic work, career, and media needs relevant to our services like Artist PR Strategy, Media Relations, Publicity Campaigns, etc.
Communications Data: Information contained in any communication that you send to us.
We may also automatically collect certain information when you visit, use, or navigate the site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information.
Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds under applicable data protection laws, including GDPR:
Performance of a contract: When processing is necessary to fulfil our contractual obligations to you, such as providing the PR and media relations services you request.
Your consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as for marketing communications.
Legitimate interests: Where processing is necessary for the purposes of our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms. This may include operating our business, providing and improving our services, communicating with you, direct marketing, and ensuring the security of our platform.
Legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
How We Use Your Information
We use personal information collected via our site and services for various business purposes described below:
To provide and manage our services, including Artist PR Strategy, Media Relations for Artists, Interview Coordination & Training, Press Release Distribution, Publicity Campaigns, and Digital Media Promotion.
To communicate with you about our services, updates, and offers.
To improve and optimize our site and services.
To respond to your inquiries and offer support.
To send you marketing and promotional communications, where you have consented to receive them.
To detect and prevent fraud and other illegal activities.
To comply with legal obligations.
Sharing Your Information
We may share your information with third parties only in the following situations:
Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as data analysis, email delivery, hosting services, customer service, and marketing assistance. They will only have access to your personal information as needed to perform their functions and are required to keep your information confidential.
Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Vital Interests and Legal Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
We do not sell your personal information.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Your Privacy Rights
Under applicable data protection laws, you have certain rights regarding your personal information. Depending on your location and applicable laws, these may include:
The right to access: Request copies of your personal data.
The right to rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: Request that we erase your personal data under certain conditions.
The right to restrict processing: Request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: Object to our processing of your personal data under certain conditions.
The right to data portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.
Cookies and Similar Technologies
We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is available in our Cookie Policy, if applicable and separate.
Third-Party Websites
Our site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have questions or comments about this privacy policy, please contact us at:
Kala Communications
501 Galaxy Towers,
10th Floor,
Bandra Kurla Complex,
Mumbai, Maharashtra,
400051, India